Clara8/18/2025
Run your business on autopilot with Oskar. Describe your business once—Oskar builds the full system behind it: bookings, payments, schedules, staff, and clients all connected.
Think of a busy dental clinic. Every day, hygienists block out time for routine cleanings and dentists reserve slots for procedures. But many patients book months in advance and forget their appointments. On a given week, several patients fail to show up. The practice loses hundreds of euros in revenue, staff are underutilized and last‑minute fill‑ins scramble to rearrange their schedules. Receptionists spend hours each week calling patients to remind them of appointments. They leave voicemails, follow up with emails and sometimes have to reschedule because the patient forgot to take time off work. It’s an exhausting cycle, and patients still forget.
No‑shows aren’t limited to healthcare. Salons, gyms, auto repair shops and consultants all suffer when customers forget appointments. Each missed appointment means wasted time and lost revenue. It undermines trust and can lead to a backlog of future bookings. Automated reminders are the antidote—technology that notifies clients via email or SMS so they remember to attend or reschedule. When integrated into your booking system, reminders reduce no‑shows, improve attendance and free your staff from repetitive calls.
No‑shows can be expensive. A study cited by the Demandforce estimates that each no‑show appointment costs healthcare providers around $200. In non‑medical settings, the financial impact might be lower per visit but still significant. Multiply missed appointments across a week, and the numbers add up.
Manual reminders—staff calling each client—require time and labor. If your receptionists spend an hour each day making reminder calls, that’s five hours a week they could spend on higher‑value tasks like customer service or marketing. And manual reminders aren’t always effective. People ignore phone calls, forget voicemails and misplace handwritten notes.
Automated reminders address these problems. Appointment reminder text messages reduce no‑shows by reminding clients about their appointments so they can adjust schedules or reschedule. Automated reminders also improve overall attendance rates.
Beyond attendance, automation reduces administrative workload and increases staff productivity, with more than 90 % of workers reporting that automation makes them more productive and reduces errors according to Salesforce.
In the old way, staff print out lists of upcoming appointments, call each client or send individual emails. They leave voicemails and hope for confirmation. Clients still forget or fail to respond. When patients reschedule, staff must manually update the calendar. Reminders aren’t standardized, so some clients get a polite call while others receive nothing.
The new way integrates reminders directly into your booking workflow. Oskar’s AI‑powered system automatically sends reminders via SMS or email based on rules you set: how far in advance to send them, how many reminders and through which channels. Clients confirm or reschedule with a tap. The system updates your calendar and notifies staff. Reminders are personalized, consistent and timely, freeing your team from repetitive tasks.
Share & Use: Once live, Oskar sends reminders automatically. Clients receive messages at the specified times with clear instructions. They can confirm or reschedule with ease. Oskar updates your calendar, notifies staff and frees your team from manual calls.
Medical practices use reminders to combat no‑shows and ensure patients arrive prepared. A dental clinic can send a reminder two weeks before a crown fitting and another 24 hours before a cleaning. Messages include instructions like fasting requirements or forms to fill. The patient confirms, reschedules or cancels directly via the link.
Spas, salons and wellness centers benefit from reminders. Clients get notified to arrive early, avoid wearing makeup before facials or bring specific attire. Automated reminders reduce last‑minute cancellations and give staff time to fill vacated spots. For recurring services like monthly massages, the system sends reminders to book the next session.
Gyms and personal trainers use reminders to keep clients accountable. Reminders sent 24 hours and 2 hours before a session encourage clients to show up or cancel in time for someone else to book the spot. Group class bookings can include reminders about what equipment to bring or any schedule changes.
Accountants, coaches and legal advisors rely on appointment reminders to ensure clients attend meetings. Automated reminders send Zoom links, documents or instructions. If a client needs to reschedule, they do it through the same system without back‑and‑forth emails.
Mechanics and repair technicians often schedule appointments days in advance. Reminders help customers remember to bring their vehicle or allow a technician into their home. If the client needs to reschedule, automated reminders facilitate this without leaving technicians idle.
Oskar’s reminders aren’t just broadcasts. Clients can reply to confirm, cancel or reschedule. Oskar updates the booking status, sends a follow‑up if needed and fills open slots with waitlisted clients. Two‑way communication reduces administrative workload and ensures real‑time accuracy.
If you offer multi‑day retreats or multiple services in a cart, Oskar can send reminders for each item. For example, a spa weekend includes lodging, meals and treatments. Oskar sends a “Your stay starts tomorrow” message and separate reminders for each treatment.
Schedule reminders during business hours or according to client preferences. Avoid sending messages late at night or early in the morning. Oskar allows time‑zone aware scheduling for clients in different regions.
Include custom forms or links in reminders. If clients need to fill out a health questionnaire or choose an extra service (like adding aromatherapy to a massage), Oskar links to these items. You can also upsell extras in reminders, offering last‑minute add‑ons that enhance the appointment.
Oskar is an AI-powered platform that helps businesses run on autopilot. Imagine it as your invisible team: it sets up your booking system, connects payments, syncs your calendar, and handles customer interactions—based on just one simple prompt from you.
With Oskar, organizations save 10–20 hours a week on scheduling and administration while giving clients a fast, mobile-friendly booking page. It adapts to almost any use case, powering everything from nail salon and hair salon appointments to spa & massage treatments and event venue rentals. Creative teams use it to manage yoga studios, surf camps, and art classes, while professionals rely on it for counseling and chiropractor consultations. It’s equally effective for gym memberships, sports facilities and desks—whether you’re running a small studio or a multi-location business.
Whether you’re managing services, spaces, courses, or events, Oskar scales to fit your workflow—big or small.
Try it free for 14 days.
Get started at oskaros.com: tell Oskar about your business, and see your booking page go live today. You create the magic—Oskar’s got your back(end).
